About Sidecar IT Sidecar IT is a co-managed IT partner based in Austin, Texas. We only work with organizations that already have IT people, and our job is to make those teams stronger.
We bring the coverage, tooling and specialists a small IT department cannot carry alone, while your IT lead stays in charge of priorities, changes and the relationship with the business.
What We Do Co-Managed IT Partnership — A co-managed IT partnership for organizations that already have IT staff: your team keeps control, we add depth, tools, coverage and specialists. Co-Managed Security Operations — Managed EDR, alert triage, patching and vulnerability management that run behind your IT team, around the clock. Overflow & After-Hours Help Desk — Tier 1 and overflow help desk, nights, weekends and vacation coverage, working inside your process so your IT team gets its time back. Network & Infrastructure Projects — Extra hands and senior engineers for firewall, switching, Wi-Fi and server projects your team does not have the hours to finish. Microsoft 365 & Cloud Engineering — Microsoft 365, Azure and cloud backup engineering for IT teams that need specialists for migrations, licensing and hardening. Shared IT Tooling (RMM, PSA & Backup) — Enterprise RMM, PSA ticketing, documentation and backup platforms your team can use, licensed and maintained by Sidecar IT. Compliance & Audit Support — HIPAA, cyber-insurance and audit documentation help for IT teams who need evidence, policies and risk assessments without losing a quarter to paperwork. Strategy & vCIO for IT Leaders — A senior advisor for your IT lead: budgets, roadmaps, vendor reviews and board-ready reporting, delivered quarterly. Our Partners Contact Sidecar IT Call or text: 512-631-0480
New customers: [email protected]
Existing partners: [email protected]
Service area: based in Austin, Texas, with technicians across the South and Midwest
Hours: Mon–Fri 8 AM–5 PM CT; after-hours coverage for partners
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