What does downtime cost when your IT person is out?
Small IT teams do great work, but nobody can be on call every hour of every week. When an outage hits at night or during PTO, the meter runs until someone can respond.
Plug in staff affected, average wage, hours until it is fixed and revenue per hour to see the cost of a single outage with no backup bench.
After You Run Your Numbers
After-hours and weekend coverage, so an alert at night gets a response at night
Vacation and sick-day cover from engineers who already know your environment
A senior escalation bench your IT lead can call, working alongside your team under their direction