Most internal IT teams know what good security looks like. What they lack is the time to watch alerts at 2 AM, chase every missing patch and still answer the help desk. Security is the first thing that slips when a small team gets busy, and attackers count on it.
Sidecar IT runs the security operations layer behind your team: endpoint detection and response, alert triage, patching and vulnerability scanning. Your team stays the decision maker. We do the watching, the routine fixing and the overnight first response.
IT teams that bought good security tools but cannot staff them 24/7, and teams whose cyber-insurance renewal now asks for EDR, MFA and tested backups they have not had time to finish.
We agree in writing what we may do on our own (isolate a machine, disable a compromised account) and what needs your approval. Everything we touch is logged in the shared ticketing system so your team sees exactly what happened overnight.
Do we need to replace our current security tools?
Not necessarily. If your tools are sound, we can manage them. If they are not, we will tell you why and offer ours, included in the partnership.
What happens when an alert fires at night?
An engineer reviews it. Routine issues are handled and documented. Anything serious is contained under the rules you approved and your on-call contact gets a call.
Will you sign a BAA?
Yes. For healthcare organizations we sign a Business Associate Agreement before we touch systems with PHI.
Call or text 512-631-0480, or email [email protected]. A real person answers.