Internal IT teams that added Sidecar IT as their bench, in their own words.
"I am still the IT department, I just finally have a bench behind me. Sidecar picks up the overnight alerts and the overflow tickets, and I got my first full week of vacation in three years." (IT Manager, Multi-site senior living operator)
"They work in our ticketing system and follow our rules. My team approves the changes; Sidecar does the patching, the watching and the 2 AM calls." (Director of IT, Regional healthcare group)
"We had a firewall refresh and a Microsoft 365 migration stuck on the list for a year. Sidecar scoped both with us, did the cutovers after hours and handed us clean documentation." (Systems Administrator, Manufacturer, about 200 employees)
"Our cyber-insurance renewal asked for EDR, MFA everywhere and tested backups. Sidecar helped us close the gaps and answer the questionnaire honestly before the deadline." (IT Lead, Professional services firm)
"What sold me was the responsibility matrix. Everyone knows who owns what, so nothing falls through the cracks between us and them." (Chief Financial Officer, Skilled nursing operator)
"When our only network admin left, Sidecar kept everything running and had it documented well enough that the new hire was productive in a week." (Administrator, Assisted living community)
Call or text: 512-631-0480
New customers: [email protected]
Existing partners: [email protected]
Service area: based in Austin, Texas, with technicians across the South and Midwest
Hours: Mon–Fri 8 AM–5 PM CT; after-hours coverage for partners