“The new hire starts Monday. Did nobody tell IT?”

Onboarding is a dozen small tasks: laptop, accounts, licenses, access. When it lands on one person with no notice, something else slides.

New hires should start working on day one. A co-managed helpdesk turns onboarding into a routine, not a scramble that knocks your IT team off its week.

How onboarding stops being a fire drill

• Request form HR can use ahead of time
• Device prep and shipping for remote staff
• Accounts, licenses and MFA set up
• Offboarding the same day, logged
• Your IT lead approves access rules

Contact Sidecar IT

Call or text: 512-631-0480

New customers: [email protected]

Existing partners: [email protected]

Service area: based in Austin, Texas, with technicians across the South and Midwest

Hours: Mon–Fri 8 AM–5 PM CT; after-hours coverage for partners