“My title says IT Director. My calendar says password reset desk.”

Your most senior IT person is often your most interrupted. Every reset and lockout pulls them away from planning, budgets and the projects leadership asked for.

Paying a director's salary for password resets is a waste of a good director. Co-managed helpdesk handles the volume so your IT lead can do the job they were hired for.

How your IT lead gets their day back

• Tier 1 helpdesk for everyday requests
• Self-service password reset where it makes sense
• Escalation only when it truly needs your team
• Monthly review of what's eating the most time
• Strategic planning support for the IT lead

Contact Sidecar IT

Call or text: 512-631-0480

New customers: [email protected]

Existing partners: [email protected]

Service area: based in Austin, Texas, with technicians across the South and Midwest

Hours: Mon–Fri 8 AM–5 PM CT; after-hours coverage for partners